Halcyon FrankSep 253 min readConfessions of a 911 Dispatcher: Is Perfectionism Stealing Your Joy?I am a recovering perfectionist. I say recovering because after starting a business and being in a job that is so fluid, it’s impossible...
Candida CunninghamAug 163 min readAll I Needed to Know; I Learned Long Ago: How to Train TodayWe are building them up to become the best dispatcher they can be. Confidence is the key to success in a new trainee. It’s how you bring it
Halcyon FrankJul 225 min readSo Many Myths...While scrolling social media lately, I’ve encountered a few different posts regarding Video in 911 and what that looks like for us in...
Halcyon FrankJun 175 min readHow I Got Here A little under 10 years ago I stumbled into emergency dispatching, and I mean it when I say “stumbled”. I had just moved back home to...